Q: How long does it take for Anon Patchcraft Store to ship?
A: We have a maximum three-day processing time for all orders. We do not process orders on Federal Holidays/Observances or Sundays. Standard shipping has an average delivery time of 3-5 business days.
Edit: Please note that due to COVID-19, we may encounter occasional increased times in processing and shipping to comply with high personal standards for hygiene and safe shipping practices.
Q: I received artwork in my mail/on my package. Was I charged for this? Where is my receipt?
A: Sometimes we will include artwork on envelopes or boxes as well. There is no fee for mailed artwork.
APS believes in a green and sustainable future. As such, all emailed correspondence is treated as the customer's receipt and will be used to reference all orders. Paper receipts are also included in all mail unless otherwise APS is notified not to.Q: Will you ever restock "XYZ"? I'd like to request XYZ.
A: Due to our production schedule, we are currently unavailable to provide restocks of any products that have been Sold Out. Any legacy merchandise designs and diagrams not intended to be used by the store will be retired and released to the public for free.
If you have an idea for future merchandise or designs, please feel free to contact us using our Sales address at firstname.lastname@example.org.